Services
Everything you need to keep your business running smoothly!
Everything you need to keep your business running smoothly!
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Networks
Networks are the core of what we do. Whether you’re starting from scratch, want to overhaul your setup, or have a specific problem, we’ll work with you to design a reliable, safe and resilient system that fits your business. We work with our clients over the long haul, so we’ll evolve your system as your business evolves.
Our remote management systems can monitor critical services in your network around the clock. This means we can carry out most troubleshooting and maintenance work without having to visit. This helps keep our response times fast and your costs to a minimum.
As well as network support we also look after desktop PCs and Macs, and we have extensive knowledge of the software that small businesses use. Wherever possible we use remote access to diagnose and fix your PC problems, saving you both the time and the cost of a site visit.
Managed Broadband
We can provide any type of internet connection that’s available in your area, through our network of affiliated companies. If you want us to, we can also monitor the service. Many of our clients are moving from ADSL to leased line broadband, which offers better quality service and more resilience. Leased line is much more affordable now than it was even a couple of years ago. If your internet access is really critical to your business, it might make sense to switch. Ask us about your options.
Business IT Security
Network security is a special interest of ours. We have years of experience keeping networks and systems safe from spam, hackers, malware and other threats, and we keep up to date with new viruses, patches and other security developments. Our partner specialists help us build and deliver the best possible defence for your network.
Backup, Virtualisation & Disaster Support
With a tailored disaster plan, if something goes wrong we will get you back up and running quickly.
We offer automatic round-the-clock server monitoring, and we do system backups at agreed intervals. Our aim is to keep you connected, all the time – but if the worst does happen we can minimise the impact on your business.
Server virtualisation is one way of disaster-proofing your network. Virtualisation uses ‘images’ of your servers, making it possible to run several virtual servers on a single machine. This not only saves you both money and space; virtual servers are not dependent on a specific piece of hardware, so virtualisation makes your network more robust in case of disaster. This is now a standard technology in networks of all sizes.
Wireless Communications
Wireless used to be the fancy way of working. But office space is being used in more and more flexible ways, and a wired connection is limiting. Do you need internet access on laptops in meetings? Are your staff hotdesking or working in team spaces? Do you have customers who expect wifi in a café or public space?
If your wired broadband system is feeling the pinch, give us a call. We can set up and maintain one, two or more separate wireless networks for your staff or customers, and will be happy to help you work out the best solution.
Consultancy Services for Large Projects
We can help to plan, as well as deliver, your large project. Get in touch to discuss major improvements or overhauls. And if you’re considering your needs or want to know if your system is up to speed, we’ll be happy to carry out an audit and advise you.
We also have a strong network of affiliates. If we can’t do what you need, we probably know someone who can. Let us point you in the direction of a trusted specialist.
Email & Domain Services
Being available on the internet is vital to your success. Unlike many other companies we offer a full range of email and domain management services. These include:
Managed email, on-premises or in the cloud
Domain hosting and DNS management
Website hosting
Email antivirus, spam and web-filtering
Email backup and archiving
Email continuity
Desktop Maintenance & Support
We also look after desktop PCs and Macs. As well as the hardware, our team has extensive knowledge of a wide range of the software that small businesses use. Wherever possible we use remote access to diagnose and fix users’ PC problems; this saves time and costs associated with site visits
Remote & Mobile Users
The workplace is expanding, and more and more people are working from home or other offices, on the train or in the airport, and emailing from their phones. Remote access is now fundamental to getting the work done. We can set up a remote and mobile access system that’s as flexible as you need it to be, to take the pressure off your workflow and help your workforce do the work.
Partner Companies
If Modalit can’t do what you need, we probably know someone who can. We’re happy to discuss your requirements, help you decide what you need, and point you in the direction of one of our recommended specialists.